Our Problem Solving Service is for young people who need help to deal with a problem or issue in their life.


Sometimes when we are trying to cope with lots of things in our lives it can be difficult to be able to know what to do or how to deal with problems.


Our Problem Solving Service will help you find different ways to deal with your problem and learn how to cope with it better or even solve it.


To be able to attend the Problem Solving Service you will need to speak to someone at a Drop-in or Sort-it session first.

Age groups: 
When and where?

Problem Solving Service appointments are available at #Thrive on Monday - Saturday between 10am-5pm, this service can be accessed free of charge.

To come to #Thrive you need to live or go to school in Heywood, Middleton or Rochdale.


You can find us at:

Around the Corner
48-50 Drake Street
OL16 1NZ

Problem Solving Service appointments in Tameside, Oldham, and Glossop are only accessible through our paid service. For more information on costs please contact us on 0161 330 9223.


You can find us at our Ashton branch:

Tameside Oldham and Glossop Mind
216-218 Katherine Street


Alternatively, you can find us at our Oldham branch:

Tameside, Oldham and Glossop Mind
Medtia Place
80 Union Street

What will happen?

You will have a 50 minute appointment on the same day and time each week, for 6 - 8 weeks, with the same worker.


They will help you to find out what problem you would like to cope better with and will help you to decide on different ways to deal with that problem. This will include doing different activities each week to help you decide and try out different ways to deal with the problem.

Who should I bring with me?

Any young person under 13 years old will need permission from their parent or carer to attend the Problem Solving Service.


  • Your parent or carer will need to bring you to your sessions but they will be asked to let you come in the session on your own, if you feel comfortable to.


The reason we ask this is to make sure someone is aware you are accessing support from us and so we can work together to keep you safe whilst you are here and when you leave.


For anyone 13 years old or above you are able to access Problem Solving Service without parent or carer permission, however please be aware should we feel that you or another person may be in danger we would need to discuss this with either your parent or carer, or another agency.


We may also ask you to complete a ‘Getting Home Safe’ form at your first sessions so we know you are safe when you leave us.

Who do I contact?

At your Drop-in or Sort-it session, you will be able to speak to your worker about the Problem Solving Service. If you both agree it may be useful for you they will pass your details on to a member of staff who will contact you or your parent or carer to arrange your first appointment.


For young people under 13 years old you can also ask your parent or carer to call us on 0161 330 9223 to find out more information.

I need help now!